Operations
86
Definition: Kitchen slang meaning an item is sold out or removed from service.
To 86 an item means it is unavailable for the rest of the shift or until replenished. Frequent 86s signal forecasting errors, supplier issues, or menu complexity beyond kitchen capacity.
Guests encountering 86s on core menu items experience brand damage worse than a temporary price increase. POS modifiers and inventory alerts reduce surprise outs.
Training FOH to suggest alternatives protects average check when 86s occur on popular dishes.
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