Operations
FOH
Definition: Front of house: guest-facing areas and roles including service, bar, and hosting.
FOH encompasses dining room, bar, host stand, and guest restrooms, plus staff who interact directly with customers. FOH labor, training, and aesthetics define perceived value as much as food for many concepts.
Layout affects turns and average check: bar seating, patio, and private dining each carry different revenue per square foot. Acoustic design and lighting are capital items with operational payoff.
FOH coordination with BOH through expo and ticketing systems reduces ticket errors and comped meals.
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